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My server is down: what should I do?Isolate the failure, check the data, find the last clean restore point, restore, then decide whether this server belongs in your DRP.Ransomware has just struckDisconnect the affected machines, do not pay on the spot, do not reformat, and look for a backup taken before the intrusion.A file or folder has disappearedCheck the recycle bin and local versions first, then restore the most recent backup point that still contains a good copy of the file.A mailbox has been emptied or hackedRevoke sessions and forwarding first, then restore the mailbox to a date before it was emptied. Restoring without stopping the leak is pointless.The NAS is not respondingTell an unreachable NAS from one whose disks have died. Restore from the external copy, not from the RAID in the same device.Last night’s backup failedOne failed night can be caught up. Several failed nights wipe out the promised RPO. Fix the cause the same day and check again the next day.
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